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June 8, 2022 at 4:45pm GMT
Money 20/20 - Panel Discussion: How can we augment a payment experience?

Panel Members:


  • Neha Mittal – COO, Divido
  • Francesco Simoneschi – CEO, TrueLayer
  • Andras Rung – CEO, Ergomania Digital Product Design
  • Valerie Nowark – Chief Innovation & Product Office Europe, Mastercard
  •  Cyril Chiche – Co-founder & CEO, Lydia


The payments infrastructure in Europe is going through a breakthrough transformation. We are on the path to standardised and democratised access to all payments capabilities. For payments companies, it’s a race to the bottom. So how do we make money? The answer is payments+.


We have to turn to value-added services that enrich and augment experiences with our products, whether it’s around BNPL, spreading payments, adding e-receipts, or everything around click-to-pay with big schemes in e-commerce. What will turn a payment into a payment+? Combining payments with loyalty is the way.

What you’ll learn:


  • How leading fintechs are evolving the payment experience
  • How the payments journey is becoming a nonlinear process
  • How new technology is helping to reduce friction on the payments journey



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June 8, 2022